MILLION MOBILE SUBSCRIBERS
KPIS OUT OF THE BOX
Benefit from a unique, unified view of their network, customers and services performance, delivered by AI in real-time and giving unparalleled insight into service quality perception and the overall customer experience.
An automated smart anomaly detection system. Make the power of AI your advantage. KALIX keeps track of millions of combined data points and can highlight and prioritize network and service anomalies that should be on top of your mind.
Service assurance analytics
Get agile data insights, where every data point is clickable, and every click reveals a new set of data the user can analyse. KALIX offers intuitive workflows, the ability to interact with live data, run ad-hoc analyses, build insightful reports, share data, and collaborate effectively.
Identify and highlight the number of customers that are affected by network and service degradation, a 360° insight of your customers with clear visualisation that enables service performance to be viewed at a glance.
Let every employee make data-driven decisions, transforming the efficiency and effectiveness of the entire organisations. KALIX makes it possible for teams to create a data platform that everyone in the organisation can use, explore and depend on.
Agile analytics development
Develop your own analytics. Combine data sources, create own KPIs and setup alarms to identify anomalies according to your own needs. We give you the full set of tools to get control of your network and systems.
FROM OUR CUSTOMERS
“We continue to collaborate with global best practice service providers to ensure that our services and solutions continue to safeguard an outstanding experience for all our valued customers. We are leveraging Polystar’s expertise to build our CEM model for mobile customers and to introduce independent benchmarking for our VoLTE and other services.”
Saleem Alblooshi, Executive VP, Network Development & Operations at DU