While early efforts have focused on BSS evolution, the OSS has been left behind. In our new whitepaper we turn the attention to the operational and support systems – the OSS and explore the OSS transformation journey for future 5G SA-based services and to support legacy networks.
CSPs are already moving to try to adopt DSP models, influenced by peers from a range of sectors that have succeeded in engaging customers and delivering new levels of experiences. We’ll explore the demands of delivering services where it matters – during the active, usage phase, while customers actually use the promised services and expect to secure their benefits.
- The customer journey
- OSS transformation to deliver the right experiences
- OSS transformation in practice
- What benefits does this bring?
DOWNLOAD OUR MICRO IMPROVEMENTS WHITEPAPER
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